Concept customer stories

See the workflow. Understand the possibilities.

Four fictional teams. Four different questions. One connected path from customer context to product judgment.

Portfolio scenarios by Triyan Arif Wibowo. These are fictional organizations and illustrative workflows, not customer endorsements or measured results.

1 concept story

LLumenPayConcept story
UX research · Financial workflow concept

Keep research nuance in the final product brief.

Researchers preserve contrasting interpretations of a payment-status screen.

Explore the scenario

Your team’s questions deserve clear context.

Explore the fictional Northstar workflow, from source to insight.

Request a concept demo